1. Acceptance of Terms
By accessing or using our GrowchainAI platform and related services, you agree to be bound by these Terms of Service and our Privacy Policy.
Legal Compliance: These terms comply with Indian Contract Act, 1872 and Information Technology Act, 2000.
Legal Binding Agreement: These Terms constitute a legally binding agreement between you and Stragure Software Technologies Private Limited.
2. Platform Services
🔹 GrowchainAI Features
- Voice AI Processing: Voice-controlled ERP and business intelligence
- Enterprise Modules: Supply chain, procurement, inventory management
- Cloud Infrastructure: Secure, scalable business operations
- API Integration: Third-party system connectivity
🔹 Service Availability
- Uptime Commitment: 99.9% service availability
- Support Hours: Monday to Friday, 9 AM - 6 PM IST
- Maintenance Windows: Scheduled during off-peak hours
Service Commitment: We provide enterprise-grade voice AI solutions with government-level security standards and reliable infrastructure.
3. User Responsibilities
- 📝 Account Security: Maintain confidential login credentials
- ✅ Lawful Use: Use services only for legitimate business purposes
- 🚫 Prohibited Activities: No unauthorized access or malicious usage
- 💼 Data Accuracy: Ensure information provided is complete and current
- 🔒 Compliance: Follow applicable industry regulations and laws
Enterprise Responsibility: Users are responsible for all activities under their account and must comply with applicable business regulations.
4. Payment & Billing
- 💳 Subscription Fees: Monthly or annual billing cycles
- 🇮🇳 Indian Tax Compliance: GST and applicable taxes included
- ⏰ Payment Terms: Due immediately upon invoice generation
- 🔄 Auto-renewal: Subscriptions renew automatically unless cancelled
- 💰 Late Fees: Additional charges may apply for overdue payments
Billing Transparency: All fees are clearly outlined in your service agreement with no hidden charges or surprise costs.
5. Intellectual Property
- 🔒 Platform Ownership: Stragure owns all GrowchainAI software and algorithms
- 📊 Your Data: You retain ownership of your business data
- 🎙️ Voice Technology: Proprietary voice AI remains Stragure property
- 💡 Feedback Rights: Suggestions become our property for improvements
- ⚖️ Patent Protection: Technology protected by intellectual property laws
Innovation Protection: Our voice AI technology is protected by patents and trade secrets while respecting your complete data ownership.
6. Governing Law & Contact
These Terms are governed by Indian law and subject to Indian jurisdiction. Disputes will be resolved through Indian courts.
Termination: Either party may terminate with 30 days written notice. Outstanding obligations remain in effect.
